About
For people who don't need to ask what's included.
Luxury Atelier by Presstour is the boutique division of the Presstour Group, a Spanish travel agency operating since 1997. We craft tailor-made journeys with a boutique, personal and consultative approach.
Each client has a specialist who coordinates the design and management of their journey from start to finish, providing real knowledge of the destination and working hand in hand with our local correspondents in each place.
We operate from Calle de Ayala 83 in Madrid, serving in Spanish, English, French, Italian and German. We're a small team that designs each itinerary from scratch.
How we work
We are not a catalog of destinations. We are a small team that designs each itinerary from scratch. These are the four rules that are followed on all journeys leaving this office.
Whoever picks up the phone the first time is the one who's there the day you land. No call centre, no transfers, no having to repeat your story twice. The same person listens to the brief, negotiates with the hotels, writes the proposal and answers at three in the morning if need be.
We are preferred partners of Aman, Four Seasons, Rosewood, Belmond, Como, Six Senses, LHW, Mandarin Oriental and Ritz-Carlton. Without wholesalers in between: the rates are the same as those on the official website and the amenities are those that only preferred partners obtain.
In every destination we work with trusted correspondents who have spent years on the ground. They are the ones who open the impossible tables, secure the right guide for your children and sort out the unexpected without you ever noticing. Many are the same people who first travelled the destination alongside us.
We don't sell safaris to lodges that don't respect the wildlife, we don't hire unlicensed guides, and we don't serve hotels whose sustainability we cannot prove. We work with suppliers who comply with local regulations and we prioritise lodges and hotels with a real positive impact on the community. It's not green marketing: it's an operating principle.
Our history
Presstour was founded in 1997 as a pioneer travel agency and reference in incentive journeys. Natural evolution has led us to specialise in each of the travel segments, always with the same focus on excellence — not as a goal, but as part of the journey.
Luxury Atelier by Presstour was born as the boutique division of the group: a small team, senior specialists with first-hand knowledge of the destinations, and a clear promise — each journey designed from scratch, without a catalog, without wholesalers, without a repeat manager. The structure continues to be supported by the Presstour group, with an annual audit, CICMA guarantee from the Community of Madrid and full compliance with the Package Travel Law.
Today, more than 60% of our clients come through the recommendation of another client. It is the indicator that we look at the most.
Why trust us
Presstour Travel Group Spain S.A. · CIF A81821928 · CICMA licence of the Community of Madrid
CICMA · Law 23/2018 · Public liability insurance · Annual audit · GDPR
Aman, Four Seasons, Six Senses, Belmond, Mandarin Oriental, Ritz-Carlton, Rosewood, Como, Singita…
A single specialist accompanies you from start to finish. No call centre, no change of manager.
Certifications and guarantees
Sustainability
We craft each journey with social, environmental and economic balance as a principle. We measure, reduce and offset the impact of our operations — from the choice of suppliers to the relationship with the local communities we visit.
We measure the CO₂ emissions of each journey and work with annual reduction and compensation goals.
We prioritise accommodation and transportation with certified energy efficiency and monitor indicators in each operation.
We collabourate with suppliers that guarantee responsible management and recycling of the waste generated on each journey.
We choose lodges and experiences that return value to the local communities that operate in each destination.
We prioritise partners that generate qualified local employment and that reinvest part of the margin in the territory.
We share information about suppliers' sustainability labels with each client so that their decision is informed.
Certifications 2025
Our processes are audited by independent entities that recognise our commitment to environmental and social sustainability.
Iberia Award 2025 · Best Agency · Grupo Presstour
Preferred partnerships with hotel brands
We are an authorised agency with direct partnerships with the world's leading luxury hotel brands. These agreements allow bookings with complimentary upgrades, late check-out, breakfast or spa credits, and access to services reserved only for certified agencies.
Direct access to the Aman amenities programme across the 35 properties in the collection.
Bookings with room upgrade subject to availability, daily breakfast included and F&B credit.
Agency programme with preferred conditions across Rosewood properties.
Highest tier of The Leading Hotels of the World programme for partner agencies.
Access to exclusive benefits across Belmond properties and legendary trains.
Direct bookings with premium amenities across the 30 Six Senses properties.
Direct bookings with Como Hotels & Resorts across their 17 properties worldwide.
Preferred agreements with the leading Asian and American luxury hotel groups.
A Luxury Atelier by Presstour client pays the same rate as the hotel's official website, but receives the partner-agency amenities that a private guest cannot access.
Our team
Each client is assigned to a single specialist who knows the destination firsthand. These are the people who will be on the other side of the email when you write to us.
Director of Luxury & Leisure · Luxury Atelier by Presstour
More than 25 years in premium and luxury tourism, with a 360º view of the sector. Director of the Luxury & Leisure Division and Product Director. Member of Serandipians by Traveller Made. Specialist in tailor-made journeys, private aviation, boutique cruises and premium client management. More than 50 countries visited; regular presence at LE Miami, ALTM, We Are Africa and Emotions.
Travel Designer · Luxury Atelier by Presstour
Senior custom travel designer with specialization in cultural experiences and great journeys. Get to know the hotels in the catalog personally and work with local incoming guests in each destination to design unique itineraries.
Senior Travel Designer · Luxury Atelier by Presstour
Senior specialist in luxury travel since 2018. Accredited Tiaré agent, reference in French Polynesia and deep knowledge of Asia. She designs great journeys through the USA, Europe and islands of the world, with experience also in Egypt, Kenya, Tanzania and Tunisia.
Travel Designer · Luxury Atelier by Presstour
Curator of adventure travel, expedition and great routes. He combines technical knowledge of the destination with luxury taste to create unique itineraries in South America, New Zealand and polar expeditions.
Recognitions
At the Iberia FITUR Awards 2025, Grupo Presstour has been named Best Agency. A recognition that confirms twenty-seven years of quiet work — client by client, journey by journey.
«The main awards to the best agencies stood out for their innovation and sales in the market.»
— Official Iberia note, April 2026